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Do it Online

Contact a department on line to make an enquiry, request a service, report an incident, make a complaint or to compliment us on our services.

Please note that if you do not have access to a computer there are 4 kiosks available for use situated in the main reception at the Town Hall. Please ask at the reception if you require assistance.

Below is a list of online forms:

• Bulky Household Waste Collection
• Garden Waste Wheeled Bin
• Cancel a Garden Waste Wheeled Bin
• Job Application
• Taxi Driver Licence
• Taxi Vehicle Licence
• House to House Collections Licence
• Street Collections Permit
• Temporary Event Notice
• Personal Licence Application
• Amend or Request a Copy of a Personal Licence
• Premises Licence Application
• Club Premises Certificate Application
• Vary a Premises Licence to Specify an Individual as Designated Premises Supervisor
• Consent of an Individual to being Specified as a Premises Supervisor
• Report Underage Sales and Unlicensed Activity
• Request a Planning Pre-Application Advice Meeting
• Allocate or Change a House Name on a Property
• Naming & Numbering of New Developments
• Event Stallholder Application

Below is a list of online services:

Payments

• Bulky Household Waste Collection
• Business Rates
• Council Tax
• Green Waste Wheeled Bin
• Housing Rents and leasehold service charges
• Invoices (please use this option for all invoices starting with the letter ‘D’)  
• Land Charges Search
• Penalty Charge Notice (received in a car park)
• Penalty Charge Notice (received on the street) (administered by Chelmsford Borough Council for South Essex Parking Partnership)
• Renew your Parking Season Ticket
• Taxi Driver Licence
• Taxi Vehicle Licence

Transport and Highways

• Transport Direct (Route Finder) 
• Parking Contravention Enquiry - (Car Parks Only)

Resident Portal Services

• View your Council Tax Balance
• View your Housing Rent account (Council Tenant Only)
• View Housing Repair history (Council Tenant Only)
• Log a non urgent Housing repair (Council Tenant Only)

Planning and Building Control

• Online Mapping
• Refuse/Recycling Collection Day finder
• Moving In/Out of your property
• Planning applications: Received
• Planning applications: Recommendations via Weekly Report
• Planning applications: Recommendations via Committee
• Planning applications: Decisions
• Track Planning Application
• Apply for Planning permission online
• Track Building Control Applications 
• Search for a Listed Buildings
• Land Charges Search

Council Tax and Benefits

• Benefit Calculator

Leisure, Arts and Community

• Free Community Websites
• Community Events Calender
• Picture Library
• Cemeteries Records 

Licensing

• Licensing Act 2003 - Details of granted premises licences

Your Council

• Agendas & Minutes
• Webcasting
• Council Diary
• Who is my Councillor?
• View Press Releases
• Interactive Ward Map