Your Council - Accessing Council Services and Information

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Contact Us - Access Council Services Online

The easy way to access any Council service online is by selecting one of the options listed below. You can then either:

Make an enquiry
Report an incident
Make a complaint
Pay a compliment

Once submitted, your form will be sent directly to your chosen service and a reference number will be provided for you to quote in any further correspondence.

Recycling, Food Waste & Refuse must be placed on the kerbside at the front of your property at 7:30am on the correct collection day (collection times may vary). Missed refuse that is reported after 2pm will be collected the next day. Refuse will only be collected from a wheelie bin if it is contained in a standard size refuse sack. Please click on the map to place a marker to show the location of your issue. The marker will help us find the exact place you are referring to in the form.

Please enter the security code words you see in the box, in order and separated by a space. Doing so helps prevent automated programs from abusing this service. If you are not sure what the words are, enter your best guess or click the reload button next to the distorted words. Visually impaired users can click the audio button to hear a set of digits that can be entered instead of the visual challenge.

Service:

Contact Type:

Your Last Name:

Your First Name:

Your Title:

Your Address:

Your Postcode:

Your Telephone:

Your E-Mail:

Subject:

Comment:

Location: