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Contact Us - Main Contacts

Brentwood Borough Council, Town Hall, Ingrave Road, Brentwood, Essex  CM15 8AY 

Town Hall opening times
Mon-Thur 8.30am-5pm
Fri 8:30am-4.30pm 

For general service enquiries contact us on:
Phone: 01277 312500

All calls to the Town Hall are greeted with a recorded message which allows callers to select direct routing to a number of departments or services. By dialling the relevant number when prompted, the caller is immediately routed to that department.  The system still enables callers to speak to one of the operators as normal.

Fax: 01277 312744
Minicom: 01277 312809

Email: enquiries@brentwood.gov.uk

Information for out of hours and emergencies is available on the Out of Hours/Emergency Contact web page

Confidential Fraud Hotline:
Phone: 0800 028 1492. 

Flytipping Hotline:
Phone: 0800 328 6835. 

Other Brentwood Borough Council services:
Use the Department telephone numbers page. 

To contact your local Councillor:
Please find their details on the Council and Democracy pages. 

To report errors or broken links on the website:
Phone: 01277 312728
Email: it@brentwood.gov.uk

To make a complaint about Brentwood Borough Council's services:
Write to: Complaints Co-ordinator, Brentwood Borough Council, Town Hall, Ingrave Road, Brentwood, Essex  CM15 8AY
Phone: 01277 312500
Fax: 01277 312744

Email: enquiries@brentwood.gov.uk 

To comment on Brentwood Borough Council's services:
Write to: Brentwood Borough Council, Town Hall, Ingrave Road, Brentwood, Essex  CM15 8AY
Email: enquiries@brentwood.gov.uk